Delete your account and data

ZenCena · com.jonystrins.zencena

You can delete your ZenCena account and all associated data at any time. Deletion is permanent and irreversible.

Option 1: In the app (recommended)

1. Open ZenCena and sign in to your account.
2. Go to Profile → Sync.
3. Tap Delete account.
4. Confirm. Your account and all cloud data are deleted immediately; local data on the device is erased too.

Option 2: By email

If you can't access the app, email us at soporte@zencena.app from the address you registered with, subject "Delete my account". We process requests within 30 days at most (usually within 72 hours).

What gets deleted

• Your login account (email / Google / Apple).
• All your synced cloud data: accounts, transactions, categories, spending plans, goals, budgets, reminders and recurring transactions.
• Local data on the device where you perform the deletion.

Deleting your data without deleting the account

If you would rather keep your account and only remove the information, there are two independent options inside the app:

• Delete cloud data — under Profile → Sync. Permanently removes your copy from our servers. Your account stays active and the data on your phone is untouched.
• Delete device data — under Profile. Removes the accounts, transactions, budgets, goals and reminders stored on your phone, without affecting your account or the cloud copy.

You can also request either of these by email at soporte@zencena.app, stating what you want deleted.

What is retained

• Anonymous analytics events (no personal identifiers, not linkable to you). Retained up to 12 months, then deleted automatically.
• Payment/subscription records that Apple or Google retain per their own policies. ZenCena does not store payment information.

See our Privacy Policy for details.